Paige Gourley

Sr. Director, Customer Success VWR Part of Avantor

Paige Gourley is Senior Director of Customer Success for VWR Services, part of Avantor, where she leads the transformation of customer success into a disciplined, outcome-driven capability. She is responsible for driving scalable implementation models, advancing digital solutions, and delivering measurable customer outcomes across global lab services.

With over two decades of experience across life sciences and MedTech, Paige has a proven track record of aligning cross-functional teams, optimizing service portfolios, and accelerating revenue growth. Her leadership is centered on shifting organizations from transactional service delivery to value-based partnerships that improve customer productivity, efficiency, and long-term impact.

Paige brings a cross-functional perspective to solving complex challenges and building strategies that operationalize customer success, strengthen customer relationships, and enable sustainable growth.